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Aldo Website Review & Ratings + Aldo Coupons

Ferro Aldo: Products & Services

Aldo sells shoes for both men and women. Aldo also sells handbags and clothing accessories such as fragrances, sunglasses, hats, scarves, gloves and jewelry. In addition, Aldo also sells swimwear. Aldo sells its own brands of shoes; Aldo brands are Aldo, Globo and Call It Spring. Online shoppers can take advantage of Aldo's clearance area and get shoes for 30% off.

At Aldo, customers can find:

Ferro Aldo: Company Background

Aldo is owned by the Aldo Group. The Aldo Group is a Canadian based business that was founded in 1972 by Aldo Bensadoun in Montreal, Quebec. Today, Aldo owns stores around the world; however, their head office still remains in Montreal, where the company started. The Aldo Group also owns Call It Spring/Spring, Little Burgundy and Globo. 

Aldo contact information:

  • Address: 2300 Émile-Bélanger , Montreal, Quebec, H4R 3J4. Canada
  • Email:
  • Phone: 1-888-818-2536
Ferro Aldo: Customer Feedback & Reviews

Customer reviews and Facebook comments for Aldo are mixed; however, they are more negative than positive. 

Positive customer reviews commented on:

  • Great shoes
  • Good prices
  • Excellent sales

Negative customer reviews commented on:

  • Received shoes that were not in brand new condition
  • Received empty box with no shoes in it
  • Very poor customer service
  • Put on hold for an extended period of time when customer service is called

Some customer reviews were:

"Charges full price for dirty, used shoes ..."

"Absolutely the worst customer service experience i have ever had in my life. ..."

"I love aldo products, but this days i´d discovery that the service by is the worst ever. I received the package empty, and they told me that i have to call to a number for they start a investigation over the trouble, that they I gonna make me a few questions and the investigation will take at least 10 bussines I get a empty package and I´m the one who is gonna be investigate...and all that for a 12 dollars necklace...they really don´t know how to deal with customers..."

"This place gets my vote for "Worst Shopping Experience Ever." Yeah, everything is on sale all the time. BUT they are so understaffed and understocked that every single time I've been there, I've basically waited 20 minutes or more for service, just to find out they don't have anything in my size..."

"I had ordered shoes from your online store and received them today. I was excited to finally open my box of new shoes but was disappointed when I pulled out the shoes. The inside of the shoes looked like they had been worn by someone multiple times and the bottom of the shoes had black marks. This is not the kind of service that I was expecting from Aldo shoes. I am absolutely disappointed."

"Worst customer service EVER!!!!!!!!!!!!!!!!!!"

Ferro Aldo: Business Credibility & Trustworthiness

Aldo is not accredited with the Better Business Bureau; however they do have a BBB rating of "A+". Their BBB file was opened in 2010. Over the last three years, there has been one complaint filed against Aldo with the Better Business Bureau; the complaint has been closed to the Better Business Bureau’s satisfaction. The complaint filed against Aldo was due to problems with product/service 

Ferro Aldo: Website Popularity & Google Ranking

Aldo website popularity:

  • Aldo has a worldwide Alexa traffic rating of 10,454 out of 30 million websites.
  • Aldo has an American Alexa traffic rating of 3,976
  • Aldo has a Google pagerank of five out of ten.
  • The Aldo site receives around 21,672 unique visitors daily, which account for 136,534 daily page views.
  • About 46% of the visitors to the Aldo site are American.
Ferro Aldo: Social Media Presence

Aldo social media presence:

  • Aldo can be followed on Facebook; they have 1,215,675 likes on Facebook and have 12,206 people talking about them. Aldo usually updates their Facebook page several times a week.
  • Aldo can be followed on Twitter; they have 54,030 followers on Twitter and have posted 12,131 tweets. Aldo usually tweets daily
  • Aldo offers an email mailing list that customers can sign up for to keep up to date with all their great sales and new products.
  • Aldo is on YouTube; they have 1763 subscribers
  • Aldo is on Pinterest; they have pinned 1422 items
Ferro Aldo: Website Security & Safety

Aldo is VeriSign Secured and is McAfee Secure. Aldo uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. Google Safe Browsing lists the Aldo site as "not suspicious" and states that no malicious software or suspicious content has been detected on it in the last ninety days.

Ferro Aldo: Pricing & Packages

Aldo offers very competitive prices on all their products. In a price comparison of two products, Aldo's Bernell clutch purse and Kalle ankle boots were slightly less expensive than a similar clutch purse and similar ankle boots sold by their leading online competitor was.

Bernell Clutch Purse

  • Aldo: $40.00
  • Leading competitor: $42.99

Kalle Ankle Boots

  • Aldo: $104.98
  • Leading competitor: $109.99
Ferro Aldo: Shipping Rates & Policies

Aldo shipping rates and policies:

  • The American Aldo online store only ships throughout the continental United States. However, there is a Canadian Aldo online store and a UK Aldo online store for customers located in Canada and the United Kingdom. 
  • Aldo  does not ship to APO/FPO addresses
  • Aldo does not ship to PO boxes
  • Most orders are shipped within 1-3 business days of the order being placed.

American shipping:

  • Standard shipping costs $5 for orders under $60 and is usually delivered in 3-6 business days
  • Standard shipping is free for orders over $60 and is usually delivered in 3-6 business days
  • Express shipping costs $20 and is usually delivered in 2-4 business days

Canadian shipping:

  • Standard shipping costs $5 for orders under $60 and is usually delivered in 3-6 business days
  • Standard shipping is free for orders over $60 and is usually delivered in 3-6 business days
  • Express shipping costs $10 and is usually delivered in 2-4 business days
  • Express Air costs  $30 and is usualy delivered within 2-3 business days

U.K. shipping:

  • Standard costs £5 for orders £40 and are free for orders over £40
Ferro Aldo: Payment Methods Accepted

Aldo accepts most major credit cards; they accept MasterCard, Visa, American Express, and Discover Card. Aldo also accept payment through PayPal; PayPal is a very secure way to pay for online purchases. Aldo does not accept money orders, wire transfers or checks of any kind. In addition, Aldo does not accept International credit cards.

Ferro Aldo: Returns, Refunds & Exchange Policy

Aldo has an excellent return/refund policy:

Aldo accepts returns any time after purchase; however, all returns must be:

  • All items must be unworn.
  • All Items must be in their original packaging.
  • All returns must include the original sales receipt.
  • Items can only be exchanged or returned for a refund in the country in which it was purchased
  • For hygienic reasons, underwear, earrings and cosmetics cannot be exchanged or refunded at any time.

To make a return:

  • Items can be taken to a local Aldo store and returned in person
  • Items can be returned via UPS
  • To return an item via UPS, customer need to fill out a return request.
Aldo: Product images & screenshots
Aldo Coupons
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